Frequently Asked Questions > Immigration > E-channel Users   E-channel Users Questions： 1 Which Hong Kong residents are eligible to register for using Macao’s automated immigration clearance channels? 2 Which Macao residents are eligible to register for using Hong Kong’s automated immigration clearance service (aka e-Channel)? 3 Is it necessary to register before I use your e-Channels for immigration clearance with my (card-form) electronic Permit for Travelling to and from Hong Kong and Macao? 4 I heard that some people do not have to fill in an Arrival Card upon entry to Macao. I wonder which type of passengers can benefit from such facilitating policy? 5 What are the registration locations and registration time for the Macao automated immigration clearance service and Smart Immigration Clearance service? 6 At which ports in Macao are the traditional two-gate automated channels installed? Who are eligible to use them? What documents are required for registration for the automated immigration clearance service? 7 At which ports are the joint inspection automated channels (joint express inspection channels) installed? Who are eligible to use the channels? 8 How can eligible Hong Kong residents register to use Macao’s automated immigration clearance services of Macao? 9 How can underage persons register for using Macao’s automated immigration clearance service? What documentation is required for registration? 10 Are Hong Kong Permanent Residents aged 7 to 10 allowed to register for Macao’s automated immigration clearance service, if their identity cards do not include any photos? 11 “Contactless e-Channels” allows Hong Kong Permanent Residents aged 7 to 10 to clear immigration through facial recognition technology. Does the automated immigration clearance in Macao adopt the same technology for the underage Hong Kong residents? 12 Installation locations for the self-service registration kiosks of the Hong Kong Immigration Department 13 How can eligible Macao residents enroll for using the automated immigration clearance service (e-Channels) of Hong Kong? 14 Locations of the self-service kiosks installed by the Identification Services Bureau of Macao 15 Where in Hong Kong can Macao residents sign up for Hong Kong’s e-Channels? 16 Can the underage residents of Hong Kong and Macao enroll for each other’s automated immigration clearance channels via their local self-service registration kiosks? 17 Can underage Hong Kong Residents aged 7 or above use the joint inspection automated channels? Previous Page

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