Public Security Police Force

Frequently Asked Questions > Immigration > E-channel Users

Question:

Can Hong Kong Identity Card holders use the e-Channels in Macao?

Answer:

Hong Kong residents aged 18 or above and holding a Hong Kong Permanent Identity Card or a Hong Kong Identity Card bearing ‘***’ or ‘R’ symbol may register for the Automated Passenger Clearance System service at the following locations:

Hong Kong Registration Locations

Location

Working Hours

Arrival and Departure Inspection Halls, Macao Ferry Terminal Control Point
(self-service kiosk)

24 hours – open to public depending on the ferry schedule

Departure Inspection Hall, China Ferry Terminal Control Point
(self-service kiosk)

7:00 to 24:00 – open to public depending on the ferry schedule

Arrival and Departure Inspection Halls, Hong Kong-Zhuhai-Macao Bridge Control Point
(self-service kiosk)

24 hours

Arrival and Departure Inspection Halls, Kai Tak Cruise Terminal Control Point

6:00 to 23:00 – open to public depending on the ferry schedule

All Registration of Persons Offices

Depending on the arrangement of each office
https://www.immd.gov.hk/eng/contactus/person-registration.html

The above-mentioned Hong Kong residents and Hong Kong residents holding a Hong Kong Identity Card bearing ‘*’ symbol can also register in Macao:

Macao Registration Locations

Location

Working Hours

Border Gate Checkpoint (Departure Office at Departure Hall)

10:00 a.m. to 7:00 p.m.

Qingmao Checkpoint (Departure Office -Departure Hall on 3/F)

Hong Kong-Zhuhai-Macao Bridge Checkpoint (Departure Office at Hong Kong-Macao Hall) (Hong Kong-Macao Arrival Hall on ground floor)

Outer Harbour Ferry Terminal Checkpoint (Arrival Hall)

Taipa Ferry Terminal Checkpoint (Arrival Hall)

Airport Checkpoint (Arrival Hall)

Checkpoint of Macao Port Zone of Hengqin Port (Visa Office - Arrival Hall)

Immigration Building - Public Security Police Force

9:00 a.m. to 5:00 p.m.
(No lunch break. Closed on Saturdays, Sundays and government holidays)

Persons who register at the above Hong Kong locations can use the Macao e-Channels 3 hours after registration. Persons who register at the designated checkpoints in Macao before going through entry clearance can use the e-Channels 15 minutes after registration.

Hong Kong residents aged 11 – 17 should be accompanied by a parent or guardian to the registration locations in Macao for registration and present the original of the enrollee’s birth certificate and the identification document of the accompanying parent or guardian (if accompanied by a guardian, a document of legal relationship should also be presented).

Note: The joint inspection automated channels at the Hong Kong-Zhuhai-Macao Bridge Checkpoint, the Checkpoint of Macao Port Zone of Hengqin Port and the Qingmao Checkpoint are to be used by eligible persons only. If these eligible persons cannot use the joint inspection automated channels for certain reasons (e.g. damage of the chip embedded in their identity document, failure to have the biometics such as fingerprint or facial images compared, wheelchair user or oversize luggage), they can use the manual inspection channels. Likewise, children from the Mainland, Hong Kong and Macao who are holders of the above documents but unable to use the joint inspection automated channels owing to age or height restrictions can also use the manual inspection channels.

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Tel.: (853) 2857 3333 Fax.: (853) 2878 0826 E-mail: psp-info@fsm.gov.mo