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Frequently Asked Questions > Immigration > Non-Resident Workers and Their Reuniting Kindred
 
Question:
In case of unfamiliarity with mobile phone operation, network outages or doubts regarding the status of stay displayed on the inquiry page, how should the validity be checked?
Answer:
In case of unfamiliarity with the use of mobile phones or network outages leading to failures to scan the QR code on the Non-resident Worker’s Identification Card or check in real time the validity of the Authorization to Stay as Worker displayed on the inquiry page via Macao One Account or doubts regarding the information such as the validity displayed using the said two methods, and further comparison is wished, a person concerned can require a non-resident worker to print/collect in person the Slip or inquiry proof of Authorization to Stay as Worker through the following channels:
1.
Proceed to the PSP’s self-service kiosks set up at the various locations throughout Macao (click for the locations and service hours) to print the Slip or inquiry proof of Authorization to Stay as Worker of the day;
2.
Proceed to the PSP’s various service locations (click for the locations and service hours) to collect the Slip of Authorization to Stay as Worker of the day;
3.
Note: To protect his or her own rights and interests, the person concerned can accompany the non-resident worker to the abovementioned PSP’s self-service kiosks, designated service locations or DSI’s self-service kiosks to witness the non-resident worker printing/collecting the Slip or inquiry proof, so as to confirm on the spot the non-resident worker’s status of stay.
 


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