The passengers listed below can visit one of the designated service locations to apply for the said “Smart Immigration Clearance” services, including minors who are aged between 14 to 17, those who have selected the “Disagree” option for three times on the registration declaration of the “Smart Immigration Clearance”, and those intend to cancel the “Smart Immigration Clearance” service.

Service Location and Enquiry Hotline	Office Hours
Checkpoint of Macao Port Zone of Hengqin Port (Visa Room at Arrival Hall) Tel: (853) 8805 4322	10:00am to 7:00pm (no lunch break)
Qingmao Checkpoint (Departure Office at Departure Hall on 3/F) Tel: (853) 8591 0321
Hong Kong-Zhuhai-Macao Bridge Checkpoint (1. Hong Kong-Macao Arrival Hall on ground floor; 2. Departure Office at Hong Kong-Macao Departure Hall) Tel: (853) 8805 0323
Outer Harbour Ferry Terminal Checkpoint (Arrival Hall) Tel: (853) 8798 5327
Taipa Ferry Terminal Checkpoint (Arrival Hall) Tel: (853) 2885 0355
Airport Checkpoint (Arrival Hall) Tel: (853) 8898 1317
Border Gate Checkpoint (Departure Office at Departure Hall) Tel: (853) 8980 0321
* Public Security Police Force – Immigration Building Tel: (853) 2872 5488	9:00am to 5:00pm (no lunch break, closed on Sat, Sun and public holidays)
* Macao Government Services Centre – Public Security Police Force Service Counter Tel: (853) 2872 5488	9:00am to 6:00pm (no lunch break, closed on Sat, Sun and public holidays)
* Macao Government Services Centre in Islands – Public Security Police Service Counter Tel: (853) 2872 5488

* online booking available