For passengers who have registered for using the other side’s automated channel service and have renewed their identity card:
Macao residents: After getting a new identity card, Macao residents can open Macao One Account and view the ‘electronic identity’ to get the latest border-crossing QR code instantly. In cases of normal renewal of identity card, the Identification Services Bureau will automatically update the information for the Hong Kong e-Channel service. Therefore, Macao residents can use the Hong Kong e-Channel service 3 hours after collecting the new identity card. Within the first three hours after collecting the new identity card, Macao residents can use the traditional counters of the Hong Kong Immigration Department for immigration clearance.
Hong Kong residents: After expressing to the Immigration Department that they consent to continue to use the other side’s automated channel service, Hong Kong residents who have their identity card replaced during the Territory-wide Identity Card Replacement Exercise can continue to use the Macao automated channel service and the Hong Kong-Macao Border-crossing QR Code without registering again for the services. However, for those whose identity card is not replaced during the Territory-wide Identity Card Replacement Exercise, they need to register for using the Macao automated channel service again after card replacement, but they need not re-activate the Hong Kong-Macao Border-crossing QR Code. |
