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Frequently Asked Questions > Immigration > "Electronic ID" immigration clearance
 
Question:
The “Electronic Identity” of children has been bound to their mother’s mobile device. How should she process the formalities when they go through immigration clearance together?
Answer:
When the mother uses the automated channel with her children, she should generate “My border crossing” QR code for her children with her mobile device before entering the first gate. Upon the completion of the clearance inspection of her children, she then generates her own “My border crossing” QR code and scan it for immigration clearance.

Only one person is allowed to use the automated channel at each time, the children and mother are required to undergo the clearance procedures separately. Our Force reminds parents that when they use “My border crossing” to process the self-service clearance formalities for their children, they are required to check and verify the “My border crossing” QR code before entering the automated channel, so as to avoid using wrong data for immigration clearance. If parents use “My border crossing” with multiple children, they are advised to use the manual channels instead.
 


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