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Frequently Asked Questions > Immigration > "Electronic ID" immigration clearance
 
Question:
What are the special circumstances under which my “Electronic Identity” cannot be used?
Answer:
If your Macao SAR Resident Identity Card has expired, been lost or cancelled, you will not be able to access the “My border crossing” or “Electronic Identity” service.

If your Residence Authorization application has been approved and you have collected your residence proof document but have not applied to the Identification Services Bureau for the issuance of your Resident Identity Card, you will not be able to bind your “Electronic Identity”, and hence, you will also not be able to access the “My border crossing” or “Electronic Identity” service.
 


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