Public Security Police Force

Commercial entrepreneurs operating air transport services or owners of air transport means not for commercial operations should promptly notify the Airport Checkpoint of the Public Security Police Force of any system failure of the APIS and state the cause of the communication failure as soon as they become aware of it. (Duty room Tel: +853-88981317 or system failure notification email address: apis@fsm.gov.mo). Operators who have previously registered on the system should use the dedicated website https://apis.fsm.gov.mo/ as the primary alternative method of transmitting information in the event of a technical or logistical failure. If the website is also unavailable, commercial entrepreneurs operating air transport services or owners of air transport means not for commercial operations should use the email address (apis@fsm.gov.mo) previously designated by the Public Security Police Force for temporary transmission of information. Once the APIS system is repaired, information needed to should be sent to the APIS as soon as possible in the way it is transmitted under normal operation of the system to complete the system records.