Since the Macao International Airport came into operation in 1995, Macao has become an important transit point between Mainland China and the Region of Taiwan. The Airport has also brought along tourism and commercial development between Macao and the Region. Today, the Region of Taiwan has become our third largest source of visitors. Throughout the year of 2015, we have recorded over 980 thousand visitor arrivals from the Region of Taiwan. If a visitor from the Region of Taiwan loses his or her entry document during the stay in Macao and does not have an alternative document for departure, he or she may seek assistance by following the instructions below: |
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When discovering that his or her entry document is lost, the visitor from the Region of Taiwan should stay calm first. Then, he or she should check if any other belongings are lost and if criminal element is involved (e.g. theft or robbery of the document, etc.): |
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If only the entry document is lost, the visitor can go directly to our Immigration Building (Address: Travessa Um do Cais de Pac On, Taipa) for report of the loss of the document as well as for application for a “Declaration of Loss of Document” for departure; |
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If there is any loss of belongings or criminal element is involved, the visitor should first go to the Judiciary Police or a police station of the Public Security Police Force to report the case. After obtaining a Case Report Certificate or a Case Reporting Receipt, the visitor should go to the Immigration Building to complete the formalities as mentioned above. |
| B. |
It is worth noting that the visitor from the Region of Taiwan should go to the Taipei Economic and Cultural Office in Macao to apply for a one-off travel document before the “Declaration of Loss of Document” expires and present the Declaration together with the one-off travel document for information verification and departure formalities during departure from Macao. If the visitor continues to remain in Macao after the Declaration expires and without other valid Authorization to Stay, he or she will be regarded as overstaying in Macao. |
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If there are any questions about the above information, please visit the section of “Processing of Cases of Loss of Entry Documents for Non-residents” on our website or call the Residence and Stay Affairs Department hotline at (853) 2872 5488. |
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