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Publicity/Information > Immigration Information > Report of Loss and Reissue of Non-resident Worker’s Identification Card - Non-resident Worker’s Identification Card is stolen or robbed
 
 
Report of Loss and Reissue of Non-resident Worker’s Identification Card
Non-resident Worker’s Identification Card is stolen or robbed
 
Eligible non-resident workers are granted a Non-resident Worker’s Identification Card (Non-resident Worker’s Card in short), which entitles them to enjoy legal employment and stay in Macao and can be used as an entry / departure document in Macao.

If the Non-resident Worker’s Card is stolen or robbed, the card holder is required to report it at a police department or the Judiciary Police. After receiving a ‘Report Testimonial’ or a ‘Complaint Notification’ from the police, the holder should bring along that document, as well as the documents listed below, and go to the Non-resident Workers Subdivision of the Immigration Department Office Building at Pac On in person to get a number tag for the application for reissue of the Card:


1. Application letter (stating the reason for application for reissue of the Card);
2. Copy of valid passport / travel document / Exit Permit or identification document used for entry to and departure from Macao;
3. 1 recent colour photo of 1.5-inch, full face, no-hat, white-background.

Upon submission of the above documents and payment of a fee of MOP200, the Subdivision concerned will issue a Revenue Receipt to the non-resident worker, who may collect the Non-resident Worker’s Card at either the Immigration Department or the Centro de Serviços da RAEM at Areia Preta by presenting the Revenue Receipt on the designated date. The non-resident worker may also authorize a third party to collect the Card on his / her behalf by completing a Letter of Authorization.

Reminder
Number tags at the Non-resident Workers Subdivision of the Immigration Department are dispensed until 16:30. Non-resident workers should get a number tag before that time in order to make an application;
If the Non-resident Worker’s Card is stolen or robbed together with other identification documents, please visit our website at http://www.fsm.gov.mo/psp/cht/psp_lost_NRW_travel_document.html or call the immigration hotline at 2872 5488 for inquiry about what to do.

If there is any question about the above information, please feel free to visit our website at https://www.gov.mo/en/services/ps-1477/ps-1477c/ or call the immigration hotline at 2872 5488 for inquiry.
 

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