Online enquiry on queuing situations of various services

Online enquiry on queuing situations of various services

Traffic Department

Update Time:00:25

Traffic Department		No. of users waiting
Traffic fine payment and enquiry / Vehicle retrieval		0
Registration of Mainland driving licence/driving licence of foreign countries or places		(It’s before office hours)

Office location：	Macao South District Traffic Subdivision Estrada da Vitória Macau
Office hours：	Apart from services (payment of fines and retrieval of vehicles) which are provided round the clock, office hours for other services are as follows: 09h00 – 13h00, 14h30 – 17h45 (Mondays to Thursdays) 09h00 – 13h00, 14h30 – 17h30 (Fridays) Closed on Saturdays, Sundays and public holidays

Border Control Department

Update Time:00:25

Investigation and Repatriation Subdivision		No. of users waiting
Notification N°		(It’s before office hours)
Amendments of "Autorization to Stay" granted to non-residents upon entry		(It’s before office hours)

Address:	Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa, Macao
Telephone:	(853) 2872 5488 (6 lines)
Fax:	(853) 8897 0300
E-mail:	sminfo@fsm.gov.mo
Office hours:	Mon – Thu: 9:00 – 17:45
	Fri: 9:00 – 17:30
	Closed on Sat, Sun and government holidays
Notes:	1. No lunch break;
	2. Tags dispensed until:
	16:30

Residence and Stay Affairs Department

Update Time:00:25

Registration for automated passenger clearance system		No. of users waiting
Registration for automated passenger clearance system		(It’s before office hours)

Stay Subdivision		No. of users waiting
Extension of "Authorization to Stay" / Departure document to visitors whose travel document is lost / Authorization to Enter and Stay / Titulo Especial de Permanência / Certificate / Change of Personal Information / Other applications		(It’s before office hours)
Special Authorization to Stay” for Non-resident Students(Individual Application)		(It’s before office hours)
Inquiry of result / Collection of various types of "Authorization to Stay" / Collection of other documents		(It’s before office hours)

Residence Subdivision		No. of users waiting
Application for “Residence Authorization”	Portuguese citizens / Macao permanent residents' underage children born outside the MACAO SAR (not include PRC)	(It’s before office hours)
	"P.R.C. Permit for Travelling to Hong Kong and Macao" (One-way Exit Permit) holders	(It’s before office hours)
	Others	(It’s before office hours)
Relevant formalities of application for “Residence Authorization”	Portuguese citizens / Macao permanent residents' underage children born outside the MACAO SAR (not include PRC) / "P.R.C. Permit for Travelling to Hong Kong and Macao" (One-way Exit Permit) holders	(It’s before office hours)
	Others	(It’s before office hours)
Application for Authorization to Stay and "Receipt of Residence Authorization" for "Residence Authorization" Applications through Macao Trade and Investment Promotion Institute (IPIM)		(It’s before office hours)
Collection of "Residence Certificate" / "Receipt of Residence Authorization" / Other documents	Portuguese citizens / Macao permanent residents' underage children born outside the MACAO SAR (not include PRC) / "P.R.C. Permit for Travelling to Hong Kong and Macao" (One-way Exit Permit) holders	(It’s before office hours)
	Others	(It’s before office hours)

Non-Resident Workers Subdivision		No. of users waiting
Non-skilled Workers		(It’s before office hours)
Skilled Workers		(It’s before office hours)
Domestic Helpers		(It’s before office hours)
Reuniting Kindred of Non-resident Workers	First Application	(It’s before office hours)
Reuniting Kindred of Non-resident Workers	Renewal/Submission of Supplementary Documents / Information	(It’s before office hours)
Certificate		(It’s before office hours)
Submission of Supplementary Documents/Information/Others		(It’s before office hours)
Document Collection		(It’s before office hours)

Address:	Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa, Macao
Telephone:	(853) 2872 5488 (6 lines)
Fax:	(853) 8897 0300
E-mail:	sminfo@fsm.gov.mo
Office hours:	Mon – Thu: 9:00 – 17:45
	Fri: 9:00 – 17:30
	Closed on Sat, Sun and government holidays
Notes:	1. No lunch break;
	2. Tags dispensed until:
	- Registration for automated passenger clearance system
	9:00 – 17:00 （ Department of Residence and Stay Affairs of the Public Security Police Force, Travessa Um do Cais de Pac On ）
	- Residence Subdivision and Stay Subdivision
	17:00 (for making applications)
	17:15 (collection of result or document supplementation)
	- Non-Resident Workers Subdivision
	16:30 (for making applications)
	17:15 (for collecting Non-resident Worker’s Identification Card, reissued password slip for Non-resident Worker’s Identification and document supplementation)

Update Time
2025/07/06 00:25