Services > Immigration > Reissue of "Receipt of Residence Authorization / Residence Authorization Renewal"
  Service
 
Reissue of "Receipt of Residence Authorization / Residence Authorization Renewal" ("Residence Receipt")
  Introduction (Service Coverage)
 
Persons who are granted a "Residence Receipt" by the Immigration Department may apply for reissue of the document if it is lost, damaged, stolen or has expired.
  Service Provider
  Foreigners Subdivision of the Immigration Department
  Other Entity / Agency
 
Identification Services Bureau, police station / duty office of the Judiciary Police or the Public Security Police Force
  Application Location
  Immigration Department Office Building, Travessa Um do Cais de Pac On, Taipa, Macao
  Office Hours
  Mon to Thu: 9:00 – 17:45 (Tags dispensed until 17:00)
  Fri: 9:00 – 17:30 (Same as above)
  Closed on Sat, Sun and government holidays
  Enquiry Methods
  In person: the above address
  Tel: (853) 2872 5488
  Fax: (853) 8897 0300
  Email: sminfo@fsm.gov.mo
 
Reissue
  Transactional Category
  Reissue (with performance pledge)
  Relevant Service (Relevant Information)
  Applying for Residence in Macao S.A.R.
  Target Groups and Application Eligibility
 
Persons whose "Receipt of Residence Authorization / Residence Authorization Renewal" ("Residence Receipt" for short) is lost, damaged, stolen or has expired and hence need to apply for reissue of the document
  Application Approach
  1.
The interested person or his/her legal representative applies to the respective Subdivision during office hours.
  2.
In case of loss or theft, the interested person should first report the case to the police and then apply for reissue with the "Report Testimonial" issued by the Public Security Police Force or the "Complaint Notification" issued by the Judiciary Police.
  3.
The legal representative should submit:
    (1) A certified letter of authorization;
    (2)
A copy of his/her valid identification document.
  4.
The interested person should collect the "Receipt of Residence Authorization" in person as he/she is required to be fingerprinted on the "Receipt".
  Documents to be Presented
  The original should be exhibited for authentication if a copy is submitted
  Necessary Documents
  1.
An application letter with reasonable justification [Note: The "application letter" template is available at the respective Subdivision and the website of the Public Security Police Force];
  2.
Copy of the interested person's valid passport/travel document (bio data page only) or identification document used for application for "Residence Authorization" (or renewal of "Residence Authorization");
  *3.
"Report Testimonial" or "Complaint Notification" issued at a police department (in case of loss or theft).
  Supplementary Document
  Documents/information marked with "*"
  Charge (or Tax)
  1. Reasonable justification given: MOP50;
  2. Reasonable justification not given: MOP200.
  Quality Criteria
  by 12:00 of the next working day
[Please see Remark 3.]
  Remark
  1.
According to Article 25 of Administrative Regulation No. 5/2003, the "Residence Receipt" should be used to apply to the Identification Services Bureau for a Macao Identity Card before its expiry (within 60 days).
  2.
"Report Testimonial" and "Complaint Notification" can be submitted later as supplementary document.
  3.
"Quality Criterion" refers to the time of processing required by service units (excluding time of waiting in a queue) calculated in the following manner: from the moment when the service unit received and confirmed that all the required documents had been correctly prepared.
  Attachment
  Sample of "Receipt of Residence Authorization/Residence Authorization Renewal"
  Form
  Declaration/Application Letter
  Legislations Website
  1.
General Principles of the System of Entry, Stay and Residence Authorization
Law No. 4/2003 [B.O. no. 11 ( I ), 17/03/2003]
  2.
Regulations of Entry, Stay and Residence Authorization
Administrative Regulation No. 5/2003 [B.O. no. 15 ( I ), 14/04/2003]
  3.
Amendments to the Stipulation on Overstay in the Regulations of Entry, Stay and Residence Authorization
Administrative Regulation No. 14/2014 [B.O. no. 25 ( I ), 23/06/2014]
 
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Address: Public Security Police Force Headquarters, Praceta de 1 de Outubro, Macau
Tel.: (853) 2857 3333  Fax.: (853) 2878 0826  E-mail: psp-info@fsm.gov.mo
Last revision date: 6/12/2018